Frequently asked

Every item is inspected in person by a specialist before it can carry our certificate. The findings — including anything we were unsure about — are recorded against the piece and visible to you.

Your funds are held and only released to the seller after you confirm the piece has arrived as described.

Nobody. Buyers and sellers never see each other’s identity, listings carry no contact details, and serial numbers are encrypted and never shown publicly.

We began in Dubai. The platform handles multiple countries, currencies and languages, and we open new markets as the regulatory work in each one completes.

It is an estimate drawn from comparable sales, weighted by how closely each one matches your piece and how recent it is. Where the evidence is thin we say so and widen the range rather than guessing. A specialist confirms the figure with the piece in hand before any money moves.

Commission depends on the category and the value, and is shown to you in full before you commit. There are no listing fees and no charge for a valuation.

If you sell to VALUXUR outright, payment is released once we have the piece in hand and it matches its description — usually the same working day. On a marketplace sale, funds are held until the buyer confirms delivery.